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Built-in email for property management

SysDep puts your team's Microsoft 365 email inside the system where the tenants, owners and work orders live.

See email in SysDep

SysDep includes a full email client connected to Microsoft 365. Staff read, search and send email inside SysDep; link any message or attachment to a tenant, lease, work order, owner, rental, vendor or lead; share team mailboxes with per-person permissions; turn an email into a maintenance ticket; and write with an AI Message Assistant that drafts replies and summarizes incoming mail.

How it works

  1. Step 1Connect Microsoft 365Your mailboxes connect through Microsoft Graph and stay in sync.
  2. Step 2Link mail to the recordFile any message or attachment to a tenant, lease, work order, owner, rental, vendor or lead.
  3. Step 3Reply with AI helpThe AI Message Assistant drafts the reply. You review it and send.

How does email connect to SysDep records?

Any message, or any attachment, can be linked to a tenant, lease, work order, owner, rental, vendor or lead. Each of those records then shows all of its email in one place, so nobody has to search a personal inbox to find what was said.

  • Pin an attachment to a record and it is saved with that record
  • Email is added to CRM lead conversation logs, lease logs and work-order logs
  • Work-order emails can be filed to the work order they belong to

Can the team share mailboxes?

Yes. Microsoft 365 mailboxes are connected to SysDep and shared with the team members who need them, each with their own permission to view, send from or manage the mailbox.

Can an email become a work order?

Yes. An email can be turned into a maintenance ticket with a summary, description, priority and the rental it concerns, without retyping the request.

What does the AI Message Assistant do?

The AI Message Assistant in the composer turns rough notes into a polished subject line and message, ready for the sender to review and send, and it can summarize an incoming message in a sentence or two. Nothing sends until a person sends it. Reusable email templates cover the messages the team sends every day.

The conversation lives with the home, the owner or the work order — not in someone’s personal inbox.

Microsoft 365 email, inside SysDep.

Questions about Built-in Email

Does SysDep have built-in email?

Yes. SysDep includes a full email client connected to Microsoft 365, so staff read and send email inside SysDep next to the property, tenant and owner records. An AI Message Assistant turns rough notes into a polished subject and message, and work-order emails can be filed to the work order they belong to.

Can SysDep link emails to tenants, owners and work orders?

Yes. Any email or attachment in SysDep can be linked to a tenant, lease, work order, owner, rental, vendor or lead, and each of those records shows all of its email in one place. Email is also added to CRM lead, lease and work-order logs.

Can SysDep turn an email into a work order?

Yes. An email in SysDep can be turned into a maintenance ticket with a summary, description, priority and the rental it concerns, so a tenant's emailed request does not have to be retyped.

Does SysDep work with Outlook and Microsoft 365?

Yes. SysDep connects to Microsoft 365 through Microsoft Graph, so the team reads, searches and sends its Microsoft 365 email inside SysDep and the mailbox stays in sync with Outlook. Messages and attachments can be linked to tenants, leases, work orders, owners, rentals, vendors and leads, shared mailboxes carry per-person permissions, and the AI Message Assistant drafts replies for a person to review and send.

See your inbox inside SysDep on a demo call.

15 minutes. Free data migration and setup.

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