Does SysDep have built-in email?
Yes. SysDep includes a full email client connected to Microsoft 365, so staff read and send email inside SysDep next to the property, tenant and owner records. An AI Message Assistant turns rough notes into a polished subject and message, and work-order emails can be filed to the work order they belong to.
Can SysDep link emails to tenants, owners and work orders?
Yes. Any email or attachment in SysDep can be linked to a tenant, lease, work order, owner, rental, vendor or lead, and each of those records shows all of its email in one place. Email is also added to CRM lead, lease and work-order logs.
Can SysDep turn an email into a work order?
Yes. An email in SysDep can be turned into a maintenance ticket with a summary, description, priority and the rental it concerns, so a tenant's emailed request does not have to be retyped.
Does SysDep work with Outlook and Microsoft 365?
Yes. SysDep connects to Microsoft 365 through Microsoft Graph, so the team reads, searches and sends its Microsoft 365 email inside SysDep and the mailbox stays in sync with Outlook. Messages and attachments can be linked to tenants, leases, work orders, owners, rentals, vendors and leads, shared mailboxes carry per-person permissions, and the AI Message Assistant drafts replies for a person to review and send.